Last Updated: [Insert Date]
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our bus ticket booking services.
1. Information We Collect
1.1 Personal Information
- Booking Details: Full name, contact information, payment details
- Travel Information: Route details, travel dates, seat preferences
- Account Information: Username, password, booking history
1.2 Technical Information
- IP address, browser type, device information
- Cookies and usage data (see our Cookies Policy)
2. How We Use Your Information
- Process bookings and send e-tickets
- Provide customer support
- Improve our services and website
- Send service notifications (booking confirmations, delays)
- Prevent fraud and ensure security
- With consent: send promotional offers
3. Data Sharing
We only share your data when necessary:
- Bus Operators: Passenger manifests for travel
- Payment Processors: To complete transactions
- Legal Requirements: When required by law
- Service Providers: IT, analytics, and marketing partners
4. Data Security
We implement robust measures to protect your information:
- SSL encryption for all data transmissions
- PCI-DSS compliant payment processing
- Regular security audits
- Limited employee access to sensitive data
5. Your Rights GDPR
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Opt-out of marketing communications
To exercise these rights, contact our Data Protection Officer at dpo@cheapbus.store
6. International Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.
8. Policy Changes
We may update this policy periodically. Continued use of our services constitutes acceptance of the revised policy.
